Welcome to EUROSOV LTD – Biocombustíveis do Ribatejo.
By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using this site or placing an order.

1. Acceptance of Terms

By visiting our website, submitting inquiries, or purchasing any products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Company Information

EUROSOV LTD – Biocombustíveis do Ribatejo
Zona Industrial de Rio Maior, Lt 177/179
2040-357 Rio Maior, Portugal

We operate as a global manufacturer and supplier of biomass pellets, charcoal, briquettes, wood bedding, and related products.

3. Use of Website

You agree to use this website for lawful purposes only. You must not:

• Violate any local or international regulations

• Interfere with website security or performance

• Use the site to distribute harmful software or spam

• Copy, reproduce, or exploit any content without permission

4. Product Information & Availability

We strive to provide accurate product descriptions, specifications, and pricing. However:

• Product availability may vary

• Specifications may change due to product updates

• Visual images are for representation purposes only

• Pricing may change without prior notice

We reserve the right to modify or discontinue products at any time.

5. Orders & Payments

Placing an order indicates your intent to purchase. Orders may require:

• Formal quotation

• Pro forma invoice

• Minimum order quantities (varies per product)

• Advance payment or deposit

We reserve the right to accept or reject orders at our discretion.

6. Shipping & Delivery

Shipping times, delivery methods, and logistics may vary based on:

• Destination country

• Product availability

• Shipping option selected

• Customs and import regulations

EUROSOV LTD is not responsible for delays caused by third-party carriers, customs, or force majeure circumstances.

7. Customs, Duties & Taxes

International shipments may be subject to:

• Customs inspections

• Import duties

• VAT or local taxes

These charges are the responsibility of the buyer unless agreed otherwise.

8. Returns, Refunds & Cancellations

Due to the nature of biomass and charcoal products:

• Returns are only accepted for damaged or incorrect goods

• Refund requests must be submitted within 7 days of delivery

• Products must remain unused and in original packaging

• Cancellations may not be accepted after processing or shipment

All refunds, where applicable, are issued after product inspection.

9. Product Quality & Compliance

All products manufactured by EUROSOV LTD meet applicable standards and follow strict quality control procedures. However, due to variations in raw materials, slight differences in color, density, or size may occur.

10. Limitation of Liability

EUROSOV LTD is not liable for:

• Losses caused by improper product use

• Indirect, incidental, or consequential damages

• Delays in shipping or delivery

• Damages resulting from third-party logistics or customs

Our maximum liability is limited to the value of the order.

11. Intellectual Property

All website content—including text, images, logos, and product descriptions—is the property of EUROSOV LTD and protected by copyright laws. Unauthorized use is prohibited.

12. Privacy & Data Protection

Use of this website is governed by our Privacy Policy, which explains how we collect and handle personal information. By using this site, you consent to our data practices.

13. Amendments to Terms

EUROSOV LTD reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

14. Governing Law

These Terms & Conditions are governed by the laws of Portugal. Any disputes will be resolved under Portuguese jurisdiction unless stated otherwise.

15. Contact Information

For questions or concerns, contact:

EUROSOV LTD – Biocombustíveis do Ribatejo
Zona Industrial de Rio Maior, Lt 177/179
2040-357 Rio Maior, Portugal