Welcome to EUROSOV LTD – Biocombustíveis do Ribatejo.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Company details

• Country and address (if provided voluntarily)

b. Technical Information

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

c. Inquiry & Order Information

• Product inquiries

• Shipping details

• Communication history

We only collect information necessary for providing our services and improving user experience.

2. How We Use Your Information

We use collected data for:

• Responding to inquiries and quote requests

• Processing orders and arranging deliveries

• Improving website functionality and customer experience

• Sending updates, product details, or promotional communication (only with consent)

• Ensuring compliance with legal obligations

3. Legal Basis for Processing

We process your information under the following lawful bases:

• Consent – when you voluntarily provide data

• Contractual necessity – when processing is required to deliver a product or service

• Legitimate interests – improving services, security, and communication

• Legal compliance – meeting regulatory requirements

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance browsing experience

• Analyze website performance

• Understand user preferences

You can disable cookies anytime through your browser settings.

5. Sharing Your Information

EUROSOV LTD does not sell, trade, or rent your information.
We may share data only with:

• Shipping and logistics partners

• Payment processors

• IT service providers

• Legal authorities (when required)

All third parties follow strict confidentiality and data protection standards.

6. Data Security

We use appropriate technical and organizational measures to protect personal data, including:

• Data encryption

• Secure servers

• Controlled access

• Regular system monitoring

However, no online system is 100% secure. We strive to maintain the highest level of protection.

7. Data Retention

We retain your information only as long as necessary for:

• Delivering services

• Legal and accounting requirements

• Business operations

You may request deletion of your data at any time.

8. Your Rights

You have the following rights:

• Access your personal data

• Request correction or updates

• Request deletion (“right to be forgotten”)

• Object to processing

• Withdraw consent

• Request data portability

To exercise your rights, contact us at:

9. International Data Transfers

As we serve clients worldwide, your information may be transferred securely to partners in different countries. All transfers follow applicable data protection laws.

10. Links to External Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For questions about this Privacy Policy or your data rights, please contact:

EUROSOV LTD – Biocombustíveis do Ribatejo
Zona Industrial de Rio Maior, Lt 177/179
2040-357 Rio Maior, Portugal